FAQ

Frequently Asked Questions

Last Updated: April 7, 2026

General Questions

1. What do you sell on this site?

We sell premium, ready-to-use WordPress templates and themes for shops, businesses, and creators.

2. Who are you?

We are Fremont Karvard INC, a digital product company based in 1800 Glenarm Pl Suite 1227 Denver CO 80202 US.

Purchase & Payment

3. How do I buy a template?

Simply add the template to your cart, complete checkout, and pay via our supported payment methods.

4. Are prices final?

Yes, all listed prices are final unless stated otherwise. Taxes or payment fees may apply depending on your region.

Delivery & Download

5. How will I receive my template?

After successful payment, you will get a download link via email and on the website. All products are digital downloads only.

6. How long is the download link valid?

Links are typically valid for 7 days. If it expires, contact us to get a new one.

Usage & License

7. Can I use the template on multiple websites?

Each license is for limited use as described on the product page. Please check the product details for single-site or multi-site terms.

8. Can I modify the template?

Yes, you may edit colors, text, images, and layout for your own personal or business use.

9. Can I resell or share the template?

No. You may not resell, redistribute, share, or sublicense the template files.

Support

10. Do you provide support?

Yes, we offer basic support for installation and bugs for a limited time after purchase.

11. What is NOT included in support?

Custom design changes, third‑party plugin issues, and problems caused by your own code modifications are not covered.

Refunds

12. Do you offer refunds?

Due to digital goods being non-returnable, refunds are only approved in limited cases such as critical defects or non-functioning products.

13. How do I request a refund?

Send your order number, purchase email, and issue details to [email protected] within 7 days of purchase.

Contact

14. How can I contact you?

You can reach us by email at:

+1 9702933759

[email protected]

Theme

FaQ

FAQ